Health STEPS | NDIS Services in Cantonese, Mandarin & Malay
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Health STEPS | NDIS Services in Cantonese, Mandarin & Malay | Cultural Diversity


 Cultural Diversity

Our Inclusive Approach

Creating an atmosphere that is welcoming and inclusive is a big priority for the whole team at Health STEPS. It's so important to us that our team and participants feel like they belong, regardless of their background, beliefs, or culture. We believe that celebrating diversity and embracing different perspectives makes our community stronger and richer. So if you're a member of the CALD community in need of disability support, we're completely committed to delivering inclusive services that maximise your opportunities in life.

We incorporate the standards set out by the Australian Human Rights Commission which provide a framework for protecting and promoting human rights in Australia, including the right to equality and freedom from racial discrimination.


We incorporate equality and inclusion into all areas of our business:

Recruitment practices

Policy and procedure development

Employee training and development

Service delivery

Inclusivity Is In Our Nature

Why choose Health STEPS?

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Welcoming the CALD community

Everyone deserves a warm and welcoming environment. That's why we make sure that our doors are always open to the Culturally and Linguistically Diverse (CALD) community of Melbourne. We believe that diversity enriches our lives and strengthens our communities, and we're committed to promoting it in everything we do.

Diversity in our own team

We're proud to have a team that represents the diversity of the communities we serve. We celebrate and embrace the differences that make us unique, and we believe that this is what makes us strong. Our team members come from all walks of life, bringing with them a wealth of perspectives that help us provide better support to our participants.

Real support for your cultural needs

We're passionate about helping participants maintain their cultural connections and traditions. Whether it's through cultural events, language support, or community engagement tailored to your background, we're committed to helping our participants celebrate their heritage.

SUPPORTING DIVERSE COMMUNITIES

Our senior team speaks the following languages


English

Cantonese

Shona

Malay

Hokkien

Mandarin

Making communication accessible

The following accessibility resources are available to all Australians

Translating and interpreting

For a free translator or interpreter phone 131 450

Hearing or Speech Loss

TTY 1800 555 677

Speak & Listen 1800 555 727

National Relay Service

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