Our Story
Clinical experience, exceptional support
Health STEPS was founded by three experienced registered nurses.
With decades of combined experience in community and hospital settings, including mental health supports, our 3 founders bring a wealth of knowledge and skill to every aspect of our services.
We're proud to be a small, local Melbourne business that puts people first, and we're honored to be able to make a real difference in the lives of those we serve. Whether you're looking for support with daily living, community engagement, or anything in between, we're here to help you reach your full potential.
Meet Our Team
Xinlan Liu
Meet Xinlan! She’s a warm and dedicated mental health nurse with a Master’s degree in Mental Health Nursing. With a diverse background that includes roles as a psychiatric nurse and COVID clinician, Xinlan has gained invaluable experience working in both public and private healthcare settings. She’s also been on the frontlines during the pandemic, making a real impact on those she’s cared for. Xinlan’s hands-on experience as a disability support worker has further shaped her commitment to providing person-centred care with kindness and compassion. Fluent in English, Cantonese, and Mandarin, she’s a great communicator who truly understands and connects with people.
Tendai Machingarufu
Meet Tendai, a compassionate and committed mental health nurse with a genuine passion for helping others. With a Postgraduate Diploma in Mental Health Nursing, Tendai has gained valuable experience working in both clinical and community settings. He’s skilled in everything from providing direct care and emergency psychiatric support to phone triage, and he’s worked with people from all walks of life. Tendai is known for his kind and thoughtful approach, always making sure to listen to each person’s unique story and support them on their journey toward recovery. Above all, Tendai is deeply committed to making a positive difference in the lives of those he works with. Tendai is fluent in both English and Shona.
Mei Yee Chan
Meet Mei Yee, a dedicated and empathetic registered nurse with a wealth of experience in both general and psychiatric nursing. With a Master of Advanced Nursing Practice under her belt, Mei Yee has worked in a variety of leadership roles across hospitals in Victoria, where she’s led teams, provided evidence-based care, and supported patients, especially those navigating mental health challenges and eating disorders.
What sets Mei Yee apart isn’t just her impressive qualifications—she’s also known for her easy-going nature, kindness, and inspiring creativity. She’s someone who brings both heart and expertise to every team she joins, making her a true asset in any setting.
On top of her professional skills, Mei Yee is multilingual, speaking English, Malay, Hokkien, Mandarin, and Cantonese.
We've been nurses for years and have seen the impact that quality support can have on people living with disability. That's why we started Health Steps - to bring our expertise and passion for helping others to the table and make a real difference in people's lives. Let's work together to reach your full potential!
Mei Yee, Tendai & Xinlan
Founders, Health STEPS
Are you ready for your next great career opportunity? At Health STEPS, we support your career development and offer flexible options for work / life balance.
We are currently recruiting for the following positions:
SUPPORTING DIVERSE COMMUNITIES
Our senior team speaks the following languages
A Culture of Caring
Open Communication
Our team is dedicated to maintaining open lines of communication with our participants, their families, and their support networks.
Collaborative Approach
We believe that working together is the key to success. We ensure that everyone is on the same page and working towards the same goals.
Transparent support
We know that accountability is important, which is why we maintain clear and accurate reporting. We track participant outcomes and document our processes.
